After Sales | Exeed Al Ghanim Automotive Kuwait

AFTER SALES PLEDGE

MANUFACTURER VEHICLE WARRANTY

Exeed Alghanim vehicles come with a 7 year / 200,000 Km* Manufacturer Warranty (whichever comes first) 

ROADSIDE ASSISTANCE 24/7

Exeed Alghanim offers you 7 years of peace of mind in the below cases: 1. Running out of Gasoline 2. Charging Battery 3. Installing Existing Spare Tire 4. Opening Locked out Vehicles 5. Tow Truck Service.

COST OF OWNERSHIP 

Exeed Alghanim offers you a 7 year* (whichever comes first) free service contract, which includes replacement of: 1. Engine Oil and Filter 2. Transmission Oil and Filter 3. Air Filter 4. Fuel Filter 5. AC Filter 6. Brake Fluid 7. Multi-Point Inspection of Vehicle’s Components to Assure that Systems are Working Properly.

 

MANUFACTURER WARRANTY

Your purchase of a new Exeed represents an investment in quality and one that guarantees the very best in automotive “Born for more". Thanks to the exceptional reliability and construction of the new models in our range, you can be confident that your new vehicle will be able to overcome any challenge it is presented with.

WHAT THE WARRANTY COVERS 

Our 7 years/200,000km* warranty provides you with the reassurance that, during the applicable period, you will be comprehensively protected against any unexpected repair costs at our authorized Exeed Alghanim service center. When bringing your vehicle to Exeed Alghanim service center for any necessary repair work under your warranty, you can benefit from several advantages, such as state-of-the-art workshops, manufacturer-approved parts, accessories and qualified technicians.

There will also be 12 months or 20,000km*, whichever comes first, guarantee on all purchased parts from Exeed Alghanim retail counter, meaning you can drive away with complete confidence.

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WHAT THE FULL WARRANTY DOESN’T COVER

Items affected by environmental damage, damage due to improper use, exposure, quick wearing and maintenance service, and parts, such as: air filter, spark plug, injection nozzle, fuse, drive belt, bulb, brushes of alternator and starter, brake pad (FRT, RR) and rotors, rubber part, clutch disc in case of manual transmission, and oil  are not covered in the scope of the vehicle warranty.
All filter elements lubricants, fluids and any other friction related components are not covered when replacement is due to wear and tear, but they are covered against manufacturing defects for the duration of the special warranty period.

WHAT DOES THE LIMITED WARRANTY COVER

Tire: The warranty covers the tire for 3 months or 5000 km* whichever comes first from the original date of sale. 

Battery & Remote battery: The warranty covers the original battery that the vehicle was equipped by factory for a period of 12 months or 30,000 Km*, of service whichever comes first, including the battery of the remote key. 

Exhaust System: The warranty covers the exhaust system and fuel injector for 24 months or 60,000 km* whichever comes first from the original date of sale. 

Fuel Injector: The warranty covers the exhaust system and fuel injector for 36 months or 60,000 km* whichever comes first from the original date of sale. 

Shock Absorber: The warranty covers the shock absorber for 36 months or 60,000 km* whichever comes first from the original date of sale. 

SERVICE REPAIR / MAINTENANCE

We offer you the best after-sales service. Our advisors and technicians are the ones who know your vehicle the best since they have the experience and are trained under strict brand standards. We also have special equipment and tools to keep your vehicle in perfect condition, guaranteeing excellent value for money. All this to guarantee a seamless driving experience and hassle-free life for your Exeed. Preventive maintenance is performed every 10,000 kilometers of travel or 6 months (whichever comes first). In these services, all the vital functions of the car are checked, such as brakes, filters, fluid levels and other internal and external components of the car. This service ensures the optimal performance of your vehicle, in addition to being an essential requirement in Exeed Alghanim to maintain its warranty. In all the interventions, original and guaranteed spare parts are always used, as well as the latest generation tools, developed by the brand exclusively for your vehicle. This service is carried out by first-rate professionals who continuously receive training in all the systems of your vehicle, so that in this way you can enjoy your Exeed with complete confidence.

SPARE PARTS

Exeed invested on its spare parts inventory while putting the adequacy of supplies on top of its priorities, particularly of periodic maintenance parts, fast moving parts and collision panels in its depot. Utmost performance can only be achieved if all parts are perfectly matched to the requirements of the vehicle. Thus, Exeed offers its genuine OEM parts.